Hotline
18273804697

Job

Job

  • Tmall Jingdong Customer Service

  • Hiring
    1people
  • Time:
    2021-06-02
  • Content

    1.Responsible for pre-, middle and after-sales work, and customer management and maintenance;

    2.Through chat software, patiently answer customer questions, customer guide, promote products, facilitate order transaction;

    3.Familiar with the various operating rules of Tmall / Taobao or Jingdong, deal with customer requirements, help customers inquire and track the logistics situation, return and exchange, deal with refund and customer rights protection issues;

    4.Provide after-sales service, and with a good attitude, provide after-sales service and can solve general complaints;

    5.Complete the other work matters assigned by the supervisor;

    6.Good computer operation, fast typing speed, and unlimited education background;

    7.Bright personality, careful, strong communication ability; strong quick thinking and expression ability, have their own online shop or more than a year of e-commerce customer service experience priority.